balticamber3@gmail.com

(815) 666-2678

Before you place an order, contact me, please, on my phone or e-mail address. Thank you.

Here you will find answers to your questions about shopping on myamberland.net, including your order tracking, shipping, payment options and more.

NEED ASSISTANCE?

If you require any assistance, please call us at 1-815 666-2678. You can also email us at balticamber3@gmail.com. We will respond to your email within 24 hours.

PLACING AN ORDER

Ordering your favorite jewelry from Amberland is simple and hassle-free.

Step 1.  Shopping-Find the piece of jewelry you looking for by browsing our jewelry by style: Earrings,

Necklaces, Bracelets, Rings, Pendants, Brooches.

Step 2.   Choosing Jewelry – Once you locate your favorite jewelry, add it to your shopping basket by clicking  the”Add to Cart” button located below the product’s description.

Step 3.  Check Out Process – If you clicked the “ Checkout “ button, simply follow the next series of screens until order has been confirmed. Once completed, you will receive two email notices: one to confirm that your order has been placed and another notification that we have shipped your order (the second email will contain your order tracking code.

Step 4.  Sit back and await your jewelry at your door step.

SHIPPING, ORDER TRACKING

Standard shipping is FREE for all domestic orders and orders from Canada (5-7 days). Most of the orders are processed the next business day. We ship our jewelry via US Postal Service (USPS). All US orders are provided with a tracking code.

If you require fast shipping please choose our Express Shipping method during checkout process. This option costs $15.99 and your package will be delivered via USPS Priority Confirmation Mail within 2-3 days.

International shipping for orders from outside of the USA and Canada costs $27.99. Delivery time for these orders is 10 -14 days.

PAYMENTS OPTIONS

Amberland proudly accepts Visa, American Express, Mastercard, Discover thru PayPal. If you prefer to place your order offline please call 1-815 666-2678.

EASY RETURNS AND EXCHANGES

All of our jewelry is backed with a 100% 30-day Satisfaction Guarantee. If you are not satisfied with your purchase, simply return it for any reason for a refund to the address given below:

556 Charles Street, Lockport, IL 60441

Please note that in order to maintain the quality of the jewelry and process your return promptly, we have introduced the following requirements:

  • The purchase must be returned in the original condition in which it was bought. The purchase will not be returned to you if it contains damage or any variation from the original condition.

  • Please be sure to insure your parcel for a potential damage in shipping. You will be responsible for any damage in transit.

  • Refunds will exclude shipping, handling and insurance charges as shown on the invoice or reasonably incurred if your order was shipped for free.

  • We will issue a net refund to your credit card on receipt of the purchase that meets all return requirements.

  • A return can be made within 30 days of purchase only.

  • Any return not meeting the above requirement will not be returned to you.

 

SHOP WITH CONFIDENCE

We use the latest in online security Amberland store is an e-commerce store hosted by Yahoo! What does this mean for you? Any personal information that you send to us is completely protected with cutting-edge Secure Socket Layer (SSL) technology. Amberland uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time we ask for a credit card number during checkout for payment, it will be SSL encrypted. The information you provide will be stored securely on Yahoo servers.